Here is a full list of our Data Processors, all of which we have signed an up-to-date Data Processing Agreements (DPA) with:
| Data Processor | Description | Location | Critical System* ? |
|---|---|---|---|
| AWS | Cloud hosting provider | United States | Y1 |
| Google (Docs + Analytics) | Document Management and behavioural analytics | United States | N |
| Mailchimp | Email marketing | United States | N |
| Hotjar | User insights | Ireland | N 1 |
| Chargebee | Subscription management | United States | N |
| Stripe | Payment Gateway | United States | N |
| NewRelic | Application Insights | United States | N 1 |
| Sentry | Web + Application Insights | United States | N 1 |
| Mailgun | Operational email sending | United States | N 1 |
| Zendesk | Customer Support | United States | N |
| Hubspot | CRM | United States | N |
| Segment | Analytics | United States | N 1 |
| Mixpanel | Analytics | United States | N 1 |
Any Data Processor which holds PII or customer data must also hold a valid SOC2 or ISO27001 certification.
- * A critical system is one in which Pactflow cannot operate without
- 1 Applies to our hosted plans only
